Effective Date: 1st April, 2025
Last Updated: 1st April, 2025

1. Introduction

Welcome to NOVESSA CONSULTING (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, digital products, coaching and consulting services, workshops, and any other offerings we provide (collectively, the “Services”).

By purchasing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional agreements applicable to specific services. If you do not agree, you must not use our Services.

2. Who We Are

Legal Entity: NOVESSA CONSULTING
Owner: Giovanna E Garcia-Pons, Sole Member
Business Address: Coral Gables, Fl 33134
Email: gio@novessaconsulting.com

We are a Florida-based consulting company offering:

• 1:1 and group consulting/coaching
• Digital products and training materials
• Workshops (online or in-person)
• Speaking and training engagements

We do not currently sell or ship physical products.

3. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years old (or the legal age of majority in your jurisdiction).
• You have the legal capacity to enter into a binding agreement.
• You will comply with these Terms and all applicable laws.

4. Services & Scope of Work

We offer both digital deliverables and live service delivery (consulting, coaching, workshops).

The scope, pricing, and specific terms of each engagement may be outlined in a separate written agreement, invoice, or proposal (“Service Agreement”). In case of conflict, the Service Agreement prevails for that engagement.

5. Intellectual Property

A. Our Content

All content we create or provide — including but not limited to text, graphics, logos, digital materials, workbooks, videos, AI-generated outputs, and training content — is protected by copyright, trademark, and other intellectual property laws.

Unless otherwise stated in a signed agreement:

• We retain all ownership rights to our content.
• You are granted a non-exclusive, non-transferable license for personal or internal business use only.
• You may not reproduce, resell, or distribute our content without written permission.

B. Client Materials

If you provide materials for use in our Services, you grant us a license to use them solely for the purpose of delivering the agreed Services.

6. Use of AI in Service Delivery

We may use artificial intelligence (AI) tools to assist in creating or enhancing deliverables.

• AI usage will not diminish our professional oversight; all final deliverables are reviewed by us.
• We are not responsible for decisions you make based on AI-assisted outputs.
• You may not use our AI-generated deliverables in violation of laws or third-party rights.

7. User Responsibilities

You agree to:

• Provide accurate and complete information during onboarding or purchase.
• Maintain confidentiality of any private login or access credentials provided by us.
• Use our Services only for lawful purposes.
• Not engage in scraping, data mining, or reverse engineering of our content or systems.

We reserve the right to suspend or terminate your access for violations of these Terms.

8. Payments & Billing

• All prices are in USD unless stated otherwise.
• We accept Stripe, PayPal, Zelle, Apple Pay, Google Pay.
• Payment is due in full at the time of purchase unless otherwise agreed in writing.
• Late payments may incur interest or service suspension.

9. No Refund Policy

Due to the digital and service-based nature of our offerings, all sales are final.

• No refunds will be given for digital products once delivered.
• Coaching/consulting sessions missed without required notice are forfeited.
• Workshop or event bookings are non-refundable; rescheduling may be offered at our discretion.

10. Scheduling & Cancellations

For coaching or consulting sessions:

• You may reschedule with at least 24 hours’ notice.
• No-shows or late cancellations result in forfeiture of the session without refund.

For workshops or speaking engagements:

• Cancellation policies may be outlined in a separate agreement.
• In cases of force majeure (events outside our control), we will reschedule where possible.

11. Disclaimers

• Our Services are for educational, informational, and strategic purposes only.
• We do not guarantee specific results (e.g., revenue increases, business growth).
• We do not provide medical, legal, or financial advice; consult qualified professionals before acting on any information.
• You are solely responsible for implementing any strategies or advice provided.

12. Limitation of Liability

To the fullest extent permitted by law:

• NOVESSA CONSULTING will not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability under any claim will not exceed the amount you paid for the Service giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless NOVESSA CONSULTING, its officers, employees, and contractors from any claims, damages, or expenses arising from:

• Your breach of these Terms
• Your misuse of our Services or content
• Your violation of applicable laws

14. Confidentiality

Any non-public information shared between us is confidential. We will not disclose your confidential information except as required by law or to perform the Services. This obligation survives termination of the agreement.

15. Privacy & Data Protection

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and process personal data in compliance with applicable privacy laws (GDPR, CPRA, etc.).

16. Third-Party Tools & Links

Our Services may link to third-party websites or integrate with third-party tools (e.g., payment processors, scheduling platforms). We are not responsible for the content, policies, or performance of these third parties.

17. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, strikes, internet outages, or governmental actions.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflicts of laws principles.

Any dispute shall be resolved:

• First, through good-faith negotiation.
• If unresolved, through binding arbitration in Miami-Dade County, Florida, under the rules of the American Arbitration Association.
• You waive the right to participate in class actions against us.

19. Changes to Terms

We may update these Terms at any time by posting a revised version on our website. The “Last Updated” date will reflect changes. Continued use of our Services after updates constitutes acceptance.

20. Contact Information

If you have questions about these Terms, contact:

NOVESSA CONSULTING
Coral Gables, Fl 33134
Email: gio@novessaconsulting.com

ANNEX A – Jurisdiction-Specific Disclosures

California (CPRA)

California residents have privacy rights outlined in our Privacy Policy.
We do not “sell” or “share” personal data as defined by CPRA.

European Union/UK (GDPR)

If you are in the EEA or UK, GDPR rights also apply, as detailed in our Privacy Policy.

ANNEX B – Acceptance

By purchasing or using our Services, you acknowledge you have read, understood, and agree to these Terms.