Effective Date: 1st April, 2025
Last Updated: 1st April, 2025

1. Introduction

Welcome to NOVESSA CONSULTING (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, share, and protect your personal information when you interact with our website, purchase our services, or communicate with us.

This Privacy Policy applies globally, including compliance with:

• United States Federal & State Privacy Laws (including Florida law)
• California Consumer Privacy Act (CCPA/CPRA)

   

• General Data Protection Regulation (GDPR & UK GDPR)

   

• Privacy and Electronic Communications Regulations (PECR)

   

• CAN-SPAM Act

By using our services, you consent to the practices described in this Privacy Policy.

2. Who We Are

Legal Entity Name: NOVESSA CONSULTING
Owner: Giovanna E Garcia-Pons, Sole Member
Business Address: Coral Gables, Fl 33134
Email: gio@novessaconsulting.com

We provide consulting, digital products, coaching, workshops, training, and speaking engagements. We do not currently sell or ship physical goods.

3. Definitions

For the purposes of this Privacy Policy:

• “Personal Data” means any information relating to an identified or identifiable natural person (as defined by GDPR).
• “Processing” means any operation performed on personal data, whether automated or not (such as collection, storage, use, disclosure).
• “Service” means our website, digital products, consulting services, and any other offerings provided by NOVESSA CONSULTING.
• “Cookies” are small files placed on your device to collect standard internet log information and visitor behavior information.

4. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• Name, email address, phone number
• Billing and payment details (processed through secure third-party providers)
• Details provided via forms, surveys, and questionnaires
• Communications sent to us via email, live chat, social media, or phone

B. Information Collected Automatically

• IP address
• Browser type and version
• Device type and operating system
• Referring website or source
• Pages visited and time spent on each page
• Clickstream data and navigation patterns

C. Information from Third Parties

We may receive data from:

• Payment processors (Stripe, PayPal, Zelle, Apple Pay, Google Pay)
• Scheduling software (Cal.com)
• Email marketing and CRM platforms (Systeme.io)
• Advertising platforms (Google, Facebook/Meta)

We do not collect or process sensitive personal data (e.g., health, political, biometric) unless required by law and with your explicit consent.

5. How We Use Your Information

We process your information for the following purposes, under lawful bases such as consent, contract performance, legitimate interests, and legal obligations:

1. To deliver services you purchase or request.
2. To process transactions via secure payment processors.
3. To communicate with you about services, updates, and inquiries.
4. To send marketing messages (only if you have opted in, where required by law).
5. To personalize content and advertising based on your interactions.
6. To improve our website and service delivery through analytics.
7. To comply with legal requirements and enforce our agreements.

6. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we rely on the following legal bases:

• Consent: You have given consent for processing your personal data for one or more specific purposes.
• Contract: Processing is necessary to perform a contract or to take steps before entering into a contract with you.
• Legal Obligation: Processing is necessary to comply with applicable laws.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your interests and rights do not override them.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience and analyze site usage.

Types of Cookies We Use:

• Strictly Necessary Cookies – Required for the operation of our site.
• Performance/Analytics Cookies – Help us understand how visitors interact with the site (Google Analytics).
• Advertising/Targeting Cookies – Used for remarketing and targeted advertising (Meta Pixel, Google Ads).

You can control or disable cookies through your browser settings. For EU/UK visitors, we provide cookie consent banners in accordance with GDPR and PECR.

8. Data Sharing & Disclosure

We do not sell personal data. We may share information with:

• Service providers who assist with business operations (listed above).
• Legal authorities if required to comply with the law or protect our rights.
• Business transfers if we merge, acquire, or sell our business.

All third-party service providers are contractually obligated to protect your personal information.

9. Data Retention

We keep your personal data only as long as necessary for:

• The purpose it was collected
• Legal and regulatory compliance
• Resolution of disputes
• Enforcement of agreements

Data that is no longer required will be securely deleted or anonymized.

10. Data Security

We implement technical, administrative, and physical safeguards to protect your personal data, including:

• Encryption of payment data by third-party processors
• Secure servers and restricted access
• Regular review of security measures

However, no method of transmission over the internet is 100% secure.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict processing of your data
• Data portability to another provider
• Object to processing for marketing or legitimate interests
• Withdraw consent at any time

To exercise your rights, contact us at gio@novessaconsulting.com.

12. Marketing Communications

You may opt-out of marketing emails by clicking the “unsubscribe” link or contacting us directly. We comply with CAN-SPAM, GDPR, and PECR rules on direct marketing.

13. Children’s Privacy

Our services are not intended for individuals under 16 years old. If we learn we have collected personal data from a child under this age, we will delete it promptly.

14. International Users

Our operations are based in Florida, USA. By providing your information, you consent to its transfer and storage in the United States, even if you are located outside the country.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, with the “Last Updated” date revised accordingly.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

NOVESSA CONSULTING
Attn: Privacy Officer
Coral Gables, Fl 33134
Email: gio@novessaconsulting.com
Phone: 305-333-4824